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A list of questions most frequently asked about the EASE PC Scope follows. If the problem you are having is not on the list, Email Tech Support. Select the topic you are interested in below.
This button turns the EASE Diagnostics PC Scope on and off. It does not control individual windows within the EASE Diagnostics PC Scope. The button right below the “Go/Stop” button, named “Paused/Running’ will enable/disable the view/window that is open, and then waveform patterns can be viewed.
When I press the “Paused/Running” button, I receive an error that says “Device: PC-SCOPE-32P (LPT1) Error: UNIT NOT FOUND”. Why does this error appear? I have already typed in a valid Access Code!
This occurs when you have not chosen the correct COM driver to connect to the PC Scope hardware. (The EASE Diagnostics PC Scope software cannot detect the scope hardware) Once an Access Code has been entered correctly, the PC Scope defaults to the parallel connection (LPT). If the connection to the PC Scope device is via USB, be certain to select the USB driver using the “Device” button located right next to the “Paused/Running” button. In order to prevent this error from occurring each time the EASE Diagnostics PC Scope software is opened, click on the “Settings” menu, and open the “Drivers” option. This will open the “Setup Drivers” view. By selecting the “PC-SCOPE-32P (USB-PP1)” description, and then clicking on the “Set Default” button, this will set the USB driver as the default driver, and the drivers will not have to be modified each time the software opens. If an LPT connection to the PC Scope hardware device is made, verify that the parallel cable is functional, and that the PC Scope hardware iss connected to the PC, and powered.
Is it possible to see more than 1 waveform or more than 1 channel at a time with the EASE Diagnostics PC Scope?
Yes. The EASE Diagnostics PC Scope software has the capability to display a significant number of channels. The channel number is limited to the hardware that is attached to the computer that the software is running on. (IE 2 pieces of hardware, each with 2 channels, can display up to 4 channels in the EASE Diagnostics PC Scope software. 3 pieces of hardware with 2 channels each will display 6 channels, and so on…) This can be accomplished by adding a new view, which will allow the 2nd channel to be displayed. Clicking on the “Add Scope” button on the Main Toolbar can do this.
I have added a new channel (view) to the currently running EASE Diagnostics PC Scope, however, I cannot see the previous channel (view) that I had open before adding the new channel. Is there a way to view both channels (views) simultaneously?
Yes. The EASE Diagnostics PC Scope has the capability to display both (or more than 2) views simultaneously. After adding a new view/window, click on one of the “Layout Views” buttons. The button on the left image will distribute the views in a column-type fashion, where the button on the right will distribute the views in a horizontal-type fashion.
Is it possible to see the waveform data that is being displayed on the current channel as a digital meter?
Yes. There are 2 ways of accomplishing this task:
Is it possible to view a waveform while simultaneously viewing a digital meter in the same window, as opposed to separate windows, or by creating a new digital meter?
Yes. Using the view/window controller, locate and select the “Meters” tab. Once this tab is open, double-click on the meters in the list under the “Available” field. This will enable just those meters that are double-clicked upon. If at any time these meters should be hidden after they have been selected, it is not necessary to double-click on the “Selected” meters to remove them. Simply click on the “Visible” checkbox.
I would like the EASE Diagnostics PC Scope to average the incoming scope data that is currently in the active view. (Also known as an Averaging FILTER) How can I access this feature?
The Averaging Filter feature is accessible from the Control Center. If the “Left Axis” or “Right Axis” tabs are not visible, click on them now. (Whichever axis contains the scope data that is to be filtered). Next, click on the “Filter…” button. This opens a sub-menu of filter options, “Average” and “Low-Pass”
I have noticed in the EASE Diagnostics PC Scope that there are “Clone View” and “Mirror View” buttons. What do these options do?
These options offer flexibility of viewing the incoming scope data. “Mirror View” is just that. A mirror. It creates an image of the current view, and duplicates it. All changes to a mirrored view’s view will be identical to the original view, and vice-versa. The “Clone View” is a 2nd view of the incoming data of the same channel. This allows for different manipulation schemes of the incoming data limited only by the imagination. A cloned view’s view will not be identical to the original. The only piece that will be identical is the information coming in from the PC Scope hardware. All other settings (Time Base, Waveform Color, Trigger, etc.) can be freely manipulated.
How do I access the Automotive Waveform Libraries?
The Automotive Waveform Libraries are integrated into the EASE Diagnostics PC Scope. From the “Automotive” menu selection, choose “General Automotive”. This will open the waveform library’s directories, where the sample waveforms can be accessed.
When playing back a recording, if I zoom in on the waveform, why does the waveform snap back to it's original size instead of staying zoomed?
This is a characteristic of the 'Auto' sensitivity setting. If the sensitivity per division is changed to a fixed number, rather than AUTO, the software will not attempt to scale the waveform while playing back.
After saving a waveform recording, the file opens immediately for playback. How do I connect to the PC Scope hardware to continue measuring what the Scope is connected to, without viewing the recording that was just saved?
The simplest way to do this is to click the 'Erase Plot Data' button. This dumps the waveform recording from computer memory, while retaining the original configuration settings that created it.
When using a Capacitive Secondary Ignition pickup, it seems as though the scaling of the kV's on the channel being used is incorrect. Why?
It is possible that the Capacitive Lead that is being used is not of the same attenuation as the lead that came with the EASE PC Scope. In order to maintain the highest quality standards of operation, it is recommended that only genuine EASE replacement parts and components are used.
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